Tel: 01788 565044 mob: 07961 378418

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Tel: 01788 565044 mob: 07961 378418

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Our Aim - A High Quality Physiotherapy Service

At Rugby Physiotherapy we will always strive to offer you the best quality private physiotherapy service to ensure that we bring you to a full recovery as quickly as possible.

We believe that the key to achieving our aim lies in our use of highly qualified and highly experienced Physiotherapists who have the knowledge to assess what has gone wrong and the depth of experience to quickly put it right. That is why, at Rugby Physiotherapy we only recruit Physiotherapists who are able to demonstrate that they have adequate and relevant post qualification experience (usually a minimum of 5 years and often much more).

Our High Quality Standards

All Chartered Physiotherapists are governed by a code of conduct introduced by the Chartered Society of Physiotherapy (CSP). This code of conduct was adopted by BUPA and other medical insurance companies to ensure that their patients received the very best treatment.

At Rugby Physiotherapy we have developed and maintain an extensive quality manual which defines the way we work. Our work ethics and quality approach is directly aligned with the Code of Conduct issued by the CSP and was reviewed and accepted by BUPA and the Organisation of Chartered Physiotherapists in Private Practice (OCPPP). This quality approach ensures that you will receive the same high standards of service from any one of the Physiotherapists at Rugby Physiotherapy. As a result of this Rugby Physiotherapy was one of the first Physiotherapy practices to be accredited by both BUPA and the OCPPP.

The Rugby Physiotherapy team has worked hard to achieve our quality standards and are fully committed to maintaining and improving them. We are proud that these efforts have been recognised by BUPA & OCPPP.

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Rugby Physiotherapy was first awarded the PhysioFirst Quality mark in 1997 by the OCPPP and we were one of the first practices to achieve approval under the new quality assessment scheme introduced by BUPA in 2003.

Data Protection

We understand how important it is to protect your records and personal data. That is why we are registered with the Data Protection Agency and why we make specific reference to data security in our quality policies and operating procedures.

To ensure that all of your personal data remains safe & confidential we maintain a formal control over who has access to your personal information and follow strict guidelines on the use and sharing of your medical records.

  • All of your confidential records will be kept securely under "lock & key"
  • When you start treatment, you determine whom you would like us to share information with about your treatment and recovery
  • Your records are personal, and we require your written approval before we copy or share your records with anyone (including your solicitors and other medical practitioners)

At Rugby Physiotherapy you can rest assured that we take your quality of care and protection of your data very seriously!